Refund policy
Returns & Exchanges Policy
At DAMIR CLOTHING. We stand behind the quality of our Thobes, Kufis, and Wudhu Socks. We want to make sure you look and feel your best. If an item doesn't fit or isn't exactly what you expected, we offer a straightforward, risk-free return and exchange process.
1. Our 100% Return Guarantee
We gladly accept returns and exchanges 100% of the time, as long as the product is in original condition and is not torn or damaged. Trying on a Thobe to check the sizing is perfectly fine, but items returned with tears or structural damage will not qualify for a refund.
2. Timeline & Distance
Our goal is to handle your return or exchange from start to finish in 10 to 15 days from the day you first message us.
Please note: Because we operate out of Chicago, regional locations matter. Distance plays a big role in how quickly the carrier can mail the item back to us. Shipments from nearby states will naturally wrap up faster than those traveling from the other side of the country.
3. How the Process Works (Step-by-Step)
We do the heavy lifting to keep things simple for you:
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Get in Touch: Reach out to us via Instagram DM or Email with your order details.
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We Chat & Print: We will discuss if you need a refund or a different size, and then we will generate and send you a prepaid shipping label.
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Ship it Out: You print the label, stick it on the package, and mail it back to us.
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Get Your Money Back: As soon as the product arrives safely back at our facility, we immediately issue a 100% full refund.
4. Flexible Refund Methods
To make things convenient for you, we can issue your 100% money-back refund through:
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The same card or payment method you used to make the purchase on our website.
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Zelle, for a fast and direct bank transfer straight to your account.
5. Start a Return or Exchange
To begin your process or if you have any questions, reach out to us anytime at:
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Instagram DM: @damirclothing (Highly recommended for the fastest response)
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Customer Support Email: support@damirclothing.com
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Direct Business Email: saad@damirclothing.com